Returns are accepted on stock items only. If you would like to initiate a return, please contact us to request a return authorization number. Applicable returns must be initiated within 30 days of receipt. All returns are subject to a 15% restocking fee.
Customized and Custom-Made Items
Customized and custom-made items are non-refundable. All eligible item returns are reviewed on a case by case basis before any credit or refund is given. Shipping and handling charges are non-refundable.
Cancellation Policy
BrandNew Industries handles pre-production cancellation requests on a case-by-case basis. Please contact our customer service team to request a cancellation. We will do our best to accommodate these requests.
Production begins once the artwork proof has been approved. Therefore there are no refunds on customized or custom-made products once production has begun.
Limited Product Warranty
BrandNew Industries warrants that the Product shall be free from defects in materials and workmanship, excluding normal wear and tear, for a period of one (1) year from the date the Project is received by Customer (the “Warranty Period”), assuming the Product is used with due care and in accordance with all recommendations of BrandNew Industries. In the event a defect is identified during the Warranty Period, Customer shall promptly notify BrandNew Industries and return the Product for repair or replacement. If BrandNew Industries determines that a defect exists, it will repair or replace the Product without cost to Customer. The foregoing limited warranty is in lieu of all other warranties of BrandNew Industries and BrandNew Industries disclaims all other warranties, express or implied, including without limitation any implied warranty of merchantability, fitness or adequacy for any particular purpose or use, quality or capacity.
Your Acceptance of Contract Terms
Unless otherwise expressly agreed in a writing signed by you and an authorized representative of BrandNew Industries (“BrandNew Industries,” “we” or “us”), these terms and conditions of use and sale and the privacy policy, as currently in effect and as modified by us from time to time (the “BrandNew Industries Standard Terms”), and the provisions included in any documentation you receive from us relating to your purchase of the products we sell (“Products”), including but not limited to any quotation, order acknowledgment, packing list or invoice which we provide, constitute the exclusive and complete agreement between you and BrandNew Industries (collectively, the “Terms and Conditions”), with respect to (i) your use of our website at BrandNew.net, any of our mobile applications, any of our e-commerce applications, or our printed catalog (collectively, the “BrandNew Industries Properties”), and (ii) your purchase and use of the Products. By using any of the BrandNew Industries Properties, purchasing any Products from us, or by clicking the “I agree” button on our website, any of our e-commerce applications or any of our mobile applications, you acknowledge that you have read, understood and agree to be bound by the Terms and Conditions. In the event of any conflict between the provisions of the BrandNew Industries Standard Terms and the provisions set forth in any documentation you receive from us relating to your purchase of Products, the provisions of the BrandNew Industries Standard Terms shall prevail. In addition, if you use any of our e-commerce or mobile applications, you are also subject to the end user license agreement associated with the e-commerce or mobile application, but if and to the extent that there is any conflict between the Terms and Conditions and the end user license agreement for an e-commerce or mobile application, the Terms and Conditions shall prevail. Our acceptance of any order submitted by you is expressly subject to your acceptance of the Terms and Conditions, which may be evidenced solely by your acceptance of any Products ordered. Any additional, different or conflicting terms in any document or communication you submit to us are rejected and shall have no effect unless we agree to them in a writing signed and sent to you by our authorized representative. The Terms and Conditions supersede, override and exclude all prior or contemporaneous oral or written communications.
Changes in Terms and Conditions
The Terms and Conditions are effective as of the version date set forth at the end of the Terms and Conditions. We reserve the right to change the Terms and Conditions at any time by providing notice to you, and your use after any change signifies your acceptance of the changed terms. That notice may be given by making a revision to the Terms and Conditions and changing the version date shown below.
Ownership of Content
All literary, pictorial, graphic, derivative and other works, compilations, information and other content in or on the BrandNew Industries Properties, including but not limited to drawings, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product, service and program names, slogans, trade dress, and the compilation of the foregoing (the “Content”), and the design, “look and feel” and arrangement of the Content, other than any public domain materials, are (i) owned or controlled by or licensed to BrandNew Industries, and (ii) protected in the United States and internationally under trademark, copyright, and other intellectual property laws. All title, ownership and other rights in and to the BrandNew Industries Properties and the Content are exclusively owned or licensed from a third party by BrandNew Industries.
Trademarks and Copyrights
BrandNew™ and BrandNew Industries™ are trademarks of BrandNew Industries, registered in the United States and other jurisdictions. Trademarks that are identified with particular Products sold through the BrandNew Industries Properties are the property of their respective owners, not BrandNew Industries. Unless otherwise indicated, all Content is subject to copyrights owned by or licensed to BrandNew Industries, all rights reserved. Except as expressly permitted by us, nothing in the Terms and Conditions confers any license in any property right, including without limitation any right in any trademark or copyright of BrandNew Industries or any third party.
Grant of Limited Use License
BrandNew Industries grants you a limited, nonexclusive, non-transferable and revocable license to use the BrandNew Industries Properties only in accordance with and for the purposes set forth in the Terms and Conditions (the “Limited Use License”). BrandNew Industries retains the right to terminate or limit your Limited Use License, and your access to the BrandNew Industries Properties and to any Content, for any reason and at any time. Except when agreed to in writing by an authorized representative of BrandNew Industries, the BrandNew Industries Properties are only for your use in deciding whether to purchase Products from us and in purchasing Products from us. You agree that you will impose only that load on BrandNew Industries’ servers that is necessary for your use in deciding whether to purchase Products from us and in purchasing Products from us.
Prohibited Uses of the BrandNew Industries Properties
Any unauthorized use, change of information or interference with the availability of, access to or proper working of any part or feature of the BrandNew Industries Properties or their security measures is prohibited. Without limiting the foregoing, you agree that you will not, directly or indirectly through any third party, engage in any of the following activities with respect to the BrandNew Industries Properties or the Content, except when agreed to in writing by an authorized representative of BrandNew Industries:
(i) copy, mirror, archive, intercept or redirect any Content;
(ii) redistribute, reproduce, make a derivative work from or commercially exploit the Content in any manner;
(iii) page or screen scrape, web harvest, or use any robot, spider, indexing agent or other automatic device, process or means to access the BrandNew Industries Properties for any purpose, including extracting data from, monitoring or copying the Content;
(iv) use the BrandNew Industries Properties in a manner that could disable, overburden, damage or impair them or interfere with another party’s use of them;
(v) use any device, software or routine that interferes with the proper working of the BrandNew Industries Properties;
(vi) introduce to the BrandNew Industries Properties any virus, trojan (malware), worm, logic bomb or other material which is malicious or technologically harmful;
(vii) attempt to gain unauthorized access to, interfere with, damage or disrupt any parts or features of the BrandNew Industries Properties or the Content, the servers on which the BrandNew Industries Properties and Content is stored, or any server, computer or database connected to the BrandNew Industries Properties or operated by us;
(viii) use a denial-of-service attack or a distributed denial-of-service attack against any of the BrandNew Industries Properties;
(ix) reverse engineer or attempt to extract the source code of any software that comprises any part of the BrandNew Industries Properties or the Content;
(x) display or use any Content for any commercial purpose in any publications, audiovisual works, public performances, or on websites or other applications, including but not limited to in connection with products other than our Products, in any other manner likely to cause confusion, to disparage or discredit us or our licensors, to dilute the strength of the intellectual property owned by us or our licensors, or to otherwise infringe the intellectual property rights of BrandNew Industries or any third party;
(xi) frame or use framing techniques to enclose any trademark, logo, intellectual property or other proprietary information (including images, text, page layout or form) of BrandNew Industries without our express written consent;
(xii) use any metatag or any other “hidden text” utilizing our name or trademarks without our express written consent; or
(xiii) use any technology or other means to hide your identity.
Submission of User Content to Us
We are pleased to hear from our customers. We may from time to time seek feedback from our customers and other users of the BrandNew Industries Properties and we may enable them to submit, post or upload reviews, comments, suggestions, messages, photographs, videos and other content (collectively, “User Content”).
Disclaimer of Liability for User Content
We do not control, endorse or verify any User Content and we make no representation or warranty concerning its authenticity, integrity or accuracy. Reliance on or use of any User Content is solely at your own risk. We are not responsible or liable for any User Content or for any claims, damages or losses resulting from the use or appearance of any User Content on the BrandNew Industries Properties.
User Content You Submit
You are solely responsible for all User Content you submit to us. You agree that you will not submit to us any User Content that (i) infringes or otherwise violates the rights of others, including patents, copyrights, trademarks, trade secrets, publicity or privacy rights, (ii) violates any local, state, national, or regional laws of the United States or any other jurisdiction, (iii) is unlawful, obscene, derogatory, threatening, harassing, hateful, racist, defamatory or otherwise objectionable, (iv) uses a false e-mail address, impersonates any person or entity or is otherwise misleading as to its origin, or (v) contains viruses or corrupted files that may adversely affect the Content or the operation of the BrandNew Industries Properties. We reserve the right to remove or edit any User Content and to terminate or suspend your account at any time and without notice.
Your Grant of a License and Other Rights to User Content You Submit
By submitting User Content to us, you grant to us a non-exclusive, royalty-free, sub-licensable, perpetual, fully-paid, worldwide license (i) to use, reproduce, modify, publish, perform, create derivative works from, distribute and display such User Content in any media, and you hereby waive all “moral rights” with respect to our use of that User Content, and (ii) to use the names, images and likenesses that you submit to us in connection with that User Content. If and to the extent User Content that you submit to us contains ideas, suggestions, documents or proposals relating to us and our business (“Suggestions”), you acknowledge and agree as follows: (i) your Suggestions do not contain confidential or proprietary information; (ii) we are not obligated to keep your Suggestions confidential and we may use or disclose them in any media worldwide; (iii) we receive submissions from many parties that are similar to the Suggestions, or we may have ideas, concepts or processes similar to the Suggestions already under consideration or in development; (iv) your Suggestions shall be deemed the property of BrandNew Industries, which we will be free (but not required) to evaluate, develop and exploit at our discretion, without any obligation to compensate you or to credit you, and without any other obligation to you; and (v) you hereby assign all right, title and interest in the Suggestions, and any inventions, works, or other subject matter or rights contained in them, to BrandNew Industries.
Consent to Electronic Communication
When you use the BrandNew Industries Properties to purchase products, request information or otherwise solicit an electronic communication from us, or to send e-mails, text messages or other electronic communications to us for any of these purposes, you consent to receive electronic communications from us in response. You may withdraw your consent to receive electronic communications from us at any time. We may communicate electronically with you in a variety of ways, including by e-mail, text message, in-app push notices, posting notices and messages on the BrandNew Industries Properties or by other means. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. You agree that we may preserve any communication by you to us through any of the BrandNew Industries Properties and that we may disclose the data contained in any communication from you if we are required to do so by law or if we determine that preserving or disclosing that data is necessary to (i) comply with legal process, (ii) enforce the Terms and Conditions, (iii) respond to claims that the data you submitted violates the rights of others, or (iv) protect the rights, property or personal safety of BrandNew Industries, our employees, users of the BrandNew Industries Properties or the public.
Links and Other Third-Party Applications
No Endorsement by Us of Third-Party Websites. The existence on third-party websites or applications of hypertext links to any of the BrandNew Industries Properties does not imply or signify any relationship, endorsement or other connection between BrandNew Industries and the owner or operator of the website or application containing the links. BrandNew Industries is not responsible for inaccuracies in information or for any representations and express or implied warranties, including those of fitness for purpose or merchantability, which may be contained on or implied from any third-party websites or applications containing hyperlinks to BrandNew.net. BrandNew Industries does not authorize any other parties to make representations or warranties on our behalf.
Limited Permission to Link to Our Homepage
You may link to the homepage of BrandNew.net only if (i) the link or the manner of linking does not damage or take advantage of our reputation, (ii) you do not by such linkage suggest that we approve, endorse or are in any other way associated with your activities, products or services, and (iii) you immediately remove any links to BrandNew.net at our request.
Disclaimers Relating to Third-Party Applications Included by Us
The BrandNew Industries Properties may include third-party technology, software, applications and links to other websites and resources provided by third parties. Any such links are provided for your convenience only. We do not have any control over the content of those third-party websites or resources. You therefore acknowledge and agree as follows: (i) we are not responsible for the practices or policies of third parties or for any loss or damage that may arise from your use of any third-party technology, services, software or applications or any linked third-party website or resource; and (ii) if you use any third-party technology, services or software or access any website or resource linked to the BrandNew Industries Properties, you do so at your own risk and subject to the terms and conditions of use of any such third-party technologies, websites or resources.
Disclaimer of Warranties Relating to Use
THE BRANDNEW INDUSTRIES PROPERTIES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS AND YOUR USE OF THEM IS AT YOUR OWN RISK. ACCORDINGLY, THE BRANDNEW INDUSTRIES PROPERTIES AND ALL CONTENT PROVIDED THEREIN ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE MADE WITH RESPECT TO THE BRANDNEW INDUSTRIES PROPERTIES OR ANY CONTENT OR TECHNOLOGY INCLUDED IN THEM, INCLUDING WITHOUT LIMITATION (i) WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ACCURACY, COMPLETENESS, QUALITY, SUITABILITY, TITLE AND FITNESS FOR A PARTICULAR PURPOSE, AND (ii) WARRANTIES THAT THE BRANDNEW INDUSTRIES PROPERTIES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOU THEREFORE ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ADEQUATE PROTECTION AND BACKUP OF YOUR DATA AND/OR EQUIPMENT IN CONNECTION WITH YOUR USE OF THE BRANDNEW INDUSTRIES PROPERTIES. YOU SHALL HOLD BRANDNEW INDUSTRIES HARMLESS FROM AND YOU SHALL NOT SUE BRANDNEW INDUSTRIES FOR ANY CLAIMS BASED ON YOUR USE OF OR INABILITY TO USE THE BRANDNEW INDUSTRIES PROPERTIES OR THE CONTENT.
Limitation of Liability Relating to Use
IN NO EVENT WILL BRANDNEW INDUSTRIES OR ITS EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE IN CONTRACT, WARRANTY, TORT OR UNDER ANY OTHER LEGAL THEORY FOR DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS, GOODWILL, LOSS OF DATA OR ANY OTHER LOSSES ARISING FROM YOUR USE OF OR INABILITY TO USE THE BRANDNEW INDUSTRIES PROPERTIES OR THE CONTENT, OR FOR YOUR RELIANCE ON THE CONTENT IN THE BRANDNEW INDUSTRIES PROPERTIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Indemnification Relating to Use
As a condition to your use of the BrandNew Industries Properties, you agree to defend, indemnify and hold harmless BrandNew Industries and its respective officers, directors, employees, agents, contractors, vendors and suppliers from and against any liabilities, losses, damages, costs and other expenses (including court costs and reasonable attorneys’ fees) arising or resulting directly or indirectly out of (i) any breach by you of the Terms and Conditions, (ii) your use of the BrandNew Industries Properties, and (iii) User Content submitted by you.
Limitations on International Users
Export Control Laws. Certain Content that may be downloaded by you or is otherwise made available on the BrandNew Industries Properties may be subject to United States export control laws. These laws prohibit the export of certain information, software and other technology to certain restricted localities, persons and entities. You agree and acknowledge that no Content, software or other technology may be used, downloaded or exported from the BrandNew Industries Properties (i) in or into any country against which the United States maintains a trade embargo, (ii) by or to a person or entity designated on the U.S. Treasury Department’s List of Specially Designated Nationals or the U.S. Commerce Department’s Denied Persons List or Entity List, or (iii) otherwise in violation of any applicable United States export control law.
Compliance with Laws of Other Countries
BrandNew Industries operates the BrandNew Industries Properties from the United States and does not warrant or represent that they are appropriate for use in or otherwise comply with the laws of any jurisdiction outside the United States. You acknowledge and agree that you are solely responsible for ensuring that your use of the BrandNew Industries Properties is lawful in any jurisdiction in which you use them.
Prices and Payment Terms
Published prices don’t include taxes, duties, brokerage or shipping costs, and they may be changed without notice. All payments must be in U.S. Dollars. Open accounts may be available on terms approved by us. Payment terms on open accounts are net 30 days. Visa, MasterCard and American Express will generally be accepted for orders, but credit card arrangements are subject to change.
Right to Correct, Reject or Cancel Orders
We reserve the right to correct typographic errors and reject or cancel orders because applicable law prevents the sale of the Products in your area or for any other reason.
Other Charges
In addition to the published price, we may charge you for shipping, freight, taxes and all other expenses that we incur in connection with the shipping of your order.
Taxes and Governmental Charges
You are responsible for all applicable national, state, provincial and local sales and use taxes, value added taxes, duties, tariffs and other governmental fees which may be imposed in connection with your purchase of Products from us. When we collect taxes and other governmental fees from you, the amount collected will be stated separately on the invoice. If you are claiming exemption from sales tax, you are responsible for providing a valid sales tax exemption certificate and you agree that you will not claim a sales tax exemption for purchases that do not qualify as exempt. If your claim of exemption for any purchase is deemed invalid by the taxing jurisdiction, you will upon request reimburse us for any and all taxes due on that purchase from us. If any Product which you purchase for resale is subsequently used by you, you will pay the use tax directly to the taxing authority if required by law.
Delivery, Title and Risk of Loss
Delivery
Delivery occurs at BrandNew Industries’ warehouse when the Product is tendered to the carrier or is picked up by the customer.
Title and Risk of Loss
Title and risk of loss pass to the customer at BrandNew Industries’ warehouse when the Product is tendered to the carrier or is picked up by the customer. For sales as to which we have agreed in the documentation you receive from us relating to your purchase of Products to prepay the shipping charges, we may elect at our sole option to replace or refund the purchase price of a Product damaged in transit.
Returns are accepted on stock items only. If you would like to initiate a return, please contact us to request a return authorization number. Applicable returns must be initiated within 30 days of receipt. All returns are subject to a 15% restocking fee.
Customized and Custom-Made Items
Customized and custom-made items are non-refundable. All eligible item returns are reviewed on a case by case basis before any credit or refund is given. Shipping and handling charges are non-refundable.
Cancellation Policy
BrandNew Industries handles pre-production cancellation requests on a case-by-case basis. Please contact our customer service team to request a cancellation. We will do our best to accommodate these requests.
Production begins once the artwork proof has been approved. Therefore there are no refunds on customized or custom-made products once production has begun.
Limited Product Warranty
BrandNew Industries warrants that the Product shall be free from defects in materials and workmanship, excluding normal wear and tear, for a period of one (1) year from the date the Project is received by Customer (the “Warranty Period”), assuming the Product is used with due care and in accordance with all recommendations of BrandNew Industries. In the event a defect is identified during the Warranty Period, Customer shall promptly notify BrandNew Industries and return the Product for repair or replacement. If BrandNew Industries determines that a defect exists, it will repair or replace the Product without cost to Customer. The foregoing limited warranty is in lieu of all other warranties of BrandNew Industries and BrandNew Industries disclaims all other warranties, express or implied, including without limitation any implied warranty of merchantability, fitness or adequacy for any particular purpose or use, quality or capacity.
Upon receipt of your warranty inquiry we will contact you with a return authorization number and further details regarding your request for review. Do not send warranty items to us without a return authorization number. If you believe you have a product in need of warranty evaluation or repair please contact our customer service team.
BrandNew Industries shall not be liable to Customer for any losses or damages attributable to an event or circumstance which is beyond the reasonable control of BrandNew Industries and without its fault (including, without limitation, effects of fire, strike, war, insurrection, terrorism, acts of God, civil or military authority, civil disturbance and government restriction or prohibition), and the performance of BrandNew Industries’ obligations hereunder shall be suspended during the existence of such cause.
The cumulative liability of BrandNew Industries to Customer for all claims relating to the Product (including without limitation the limited warranty provided pursuant to the warranty policy shall be limited to the total amount paid by Customer for the Product. In no event shall BrandNew Industries be liable for any consequential, indirect, special or incidental damages (including, without limitation, damages for loss of business profits, business interruption or other pecuniary loss), whether arising out of contract, tort, warranty or otherwise, even if BrandNew Industries has been advised of the possibility of such potential loss or damage. The foregoing limitation of liability shall apply regardless of the success or effectiveness of other remedies.
Compliance with Laws
WE MAKE NO REPRESENTATION OR WARRANTY (EXPRESS OR IMPLIED) THAT PRODUCTS OFFERED FOR SALE BY US COMPLY WITH ANY LAWS, CODES OR REGULATIONS GOVERNING THEIR PURCHASE, INSTALLATION, USE, HANDLING, STORAGE, RESALE, TRANSPORTATION, DISPOSAL, EXPORT OR IMPORT, THAT THEY ARE AVAILABLE FOR SALE OR USE IN YOUR JURISDICTION, OR THAT THEY ARE APPROPRIATE OR SUITABLE FOR YOUR PURPOSES OR USE. You are solely responsible for ensuring your compliance, and that of any third party to whom you resell the Products, with all applicable laws governing purchase, installation, use, handling, storage, resale, transportation, disposal, export and import of the Products you purchase from us.
Your Representations and Warranties
You are responsible for familiarizing yourself with all other available information about the Products prior to your purchase and use of them to determine their suitability for and any limitations on your intended use. In connection with any purchase of Products from us, you warrant, represent, acknowledge and agree as follows: (i) the purchase, installation, use, handling, storage, resale, transportation, disposal, export or import of the Products by you and any third party to whom you resell them is and will be in compliance with all applicable laws and regulations and will conform to generally recognized industry and professional standards; (ii) you and any third party to whom you resell the Products are or will be knowledgeable concerning the laws and other practices relating to the safe and lawful purchase, installation, use, resale, handling, storage, transportation, and disposal of the Products; (iii) you have used your own skill and judgment in selecting and you are solely responsible for the determination and selection of suitable Products for your contemplated use and the use contemplated by any third party to whom you resell the products; (iv) you have the legal right and are authorized to purchase the Products; (v) you understand any and all hazards associated with the storage, use, handling and transportation of the Products; and (vi) you are solely responsible for protecting and/or warning all parties who may be exposed to those hazards as a result of your use or resale of the Products.
Your Indemnification of Us
Your purchase, use and resale of the Products is at your own risk. Except to the extent caused by our gross negligence or willful misconduct, you agree to defend, indemnify and hold harmless BrandNew Industries and its respective officers, directors, employees, agents, contractors, vendors and suppliers from and against any liabilities, losses, damages, costs and other expenses (including court costs and reasonable attorneys’ fees) arising or resulting (directly or indirectly) out of your (i) breach of any of the Terms and Conditions, (ii) negligence, misuse or other wrongful conduct related to a Product, or (iii) violation of any applicable law related to any Product. To the extent they are inconsistent with the U.S. federal Anti-Deficiency Act, the indemnification provisions in the Terms and Conditions will not apply to any sale made by us to a U.S. federal government agency to which the Anti-Deficiency Act applies.
Government Procurement
Items sold by us may not meet certain government procurement requirements (such as those imposed by the Buy American Act). Upon request, we will provide you with origin information. If you require other information or have other special needs, please contact our Sales Department.
Electronic Commerce / EDI
If you purchase Products through our website, or by e-mail, facsimile or an electronic data interchange or EDI system (collectively, “e-commerce”), you agree that (i) any contract of sale resulting from an e-commerce transaction is legally binding and enforceable, notwithstanding the provisions of any law relating to whether agreements must be in writing or signed by the parties to be bound thereby; and (ii) copies of our e-commerce records are admissible in any legal proceeding under the business records exception to the hearsay rule, the best evidence rule or any other rule of evidence, notwithstanding that such records were not originated or maintained in documentary form. As provided in the Uniform Commercial Code, we adopt as our signature on e-commerce communications the electronic identification of BrandNew Industries affixed to or contained in each electronic record transmitted in connection with a transmission. In the event of a dispute, the business records maintained by us regarding your e-commerce purchases with us shall be deemed to be the governing records for purposes of establishing the terms of those purchases.
U.S. Export Controls
Our Products are subject to U.S. export control laws and regulations. You acknowledge and agree that you are responsible for and shall comply with all laws, regulations and orders of the United States applicable to the export of Products you purchase from us. Without limiting the foregoing, you represent and warrant as follows: (i) you are not designated on or associated with any party named on any of the restricted parties lists published by the U.S. government, including the Denied Persons List, the Entity List, the Unverified List of the Bureau of Industry and Security of the Department of Commerce, or the Specially Designated Nationals and Blocked Persons List of the Office of Foreign Assets Control of the Treasury Department; (ii) you shall not engage in the export, re-export, diversion, transfer or other disposition of any Product in violation of any laws of the United States, including but not limited to laws administered by the Treasury Department and the Department of Commerce pursuant to which the United States maintains trade embargoes and sanctions against certain countries; (iii) you are purchasing the Products to be exported from the United States and imported to the destination identified in the documentation relating to your purchase of Products in compliance with the laws of the United States and that destination; (iv) you understand and acknowledge that a license or other authorization may be required from the Bureau of Industry and Security, the Office of Foreign Assets Control or other U.S. government agency before exporting or re-exporting Products from the United States; (v) unless otherwise expressly agreed by us in the documentation you receive from us relating to your purchase of Products, you are responsible for obtaining and paying for any licenses, permits or other authorizations required for exporting or re-exporting our Products; and (vi) all other costs associated with exporting the Products shall be your responsibility.
Your Import of Products Into a Foreign Country
We do not serve as the importer of Products into any country, except to the extent, and then only to the extent that we agree in the documentation the customer receives from us relating to the purchase of Products to serve as importer of record for certain sales to customers in Canada. In all other cases, when the Products you purchase from us are imported into another country, you are solely responsible for (i) compliance with all laws governing that country’s importation process, (ii) obtaining and paying for all necessary licenses, permits, customs clearances and all other authorizations, and (iii) paying all applicable duties, tariffs and other taxes and government charges imposed by that country upon import, and any brokerage, storage, any other fees or costs associated with the import of the Products.
Acknowledgement of Independent Contractor Status
In exporting the Products from the United States, importing them into another country, or reselling them following your purchase from us, you acknowledge that you are an independent contractor and that you shall not hold yourself out as an agent or otherwise cause others to believe that you are authorized to act on behalf of BrandNew Industries.
Jurisdiction, Choice of Law and Jury Trial Waiver
The Terms and Conditions (including the breach, termination and validity thereof), sales of our Products, use of the BrandNew Industries Properties, any personal information you submit to us and any disputes arising out of or relating to any of the foregoing (i) shall be governed entirely by and interpreted in accordance with the laws of the State of Illinois and applicable U.S. federal law, without giving effect to conflict of law principles of any jurisdiction, and (ii) shall not be governed in any manner by the United Nations Convention on Contracts for the International Sale of Goods, which is hereby expressly excluded, or the laws of any jurisdiction outside the United States. Except as otherwise expressly provided respecting the resolution of any controversy or claim between BrandNew Industries and a party domiciled outside the United States, you irrevocably consent to the exclusive jurisdiction of the courts located in Chicago, Illinois in connection with any action by or against BrandNew Industries to which you are a party. Proceedings to enforce the result of any such adjudication, however, may be brought in any applicable forum. WE BOTH KNOWINGLY AND VOLUNTARILY WAIVE TRIAL BY JURY IN ANY SUCH ACTION.
Resolution of International Disputes
Any controversy or claim between BrandNew Industries and a party domiciled outside the United States arising out of or relating to the Terms and Conditions, including but not limited to, the breach, termination or validity of the Terms and Conditions, sales of our Products, use of the BrandNew Industries Properties and any personal information submitted to us shall be determined and resolved exclusively by arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules. In connection with any such arbitration, the place of the arbitration shall exclusively be Chicago, Illinois, the language of the arbitration shall be English, and Illinois law shall be applied to the dispute submitted to arbitration, without giving effect to any conflict of law principles of any jurisdiction. The arbitration award shall be final and binding, and judgment on the award may be entered and enforced in any court having jurisdiction over the parties. Except as may be required by law or for the purposes of entering, challenging or enforcing an arbitration award in a court having jurisdiction over the parties and subject matter, no party or its representatives may disclose the existence, content, or results of any arbitration hereunder, or any other matter relating to the arbitration or the award, without the prior written consent of all parties.
Force Majeure
We are not liable for any delay in or impairment of our performance caused in whole or in part by acts of God, labor disruptions, acts of war, terrorists, criminals, hackers or vandals, governmental decrees or controls, riots, epidemics and quarantines, communications disruptions, power failures, accidents, explosions, fires, inability to obtain or ship products, inability to obtain licenses or permits, shortages or inability to obtain supplies or raw materials, severe weather, natural disasters and catastrophic events, or any other occurrence which is beyond our reasonable control in the conduct of business.
Waiver
The failure (with or without intent) of any party to insist upon the strict performance by the other party of any provision of the Terms and Conditions shall not be deemed to constitute a modification of, or a waiver of the right to insist at any time thereafter upon performance strictly in accordance with, any of the provisions of the Terms and Conditions. No waiver of any provision of the Terms and Conditions shall operate as a waiver of any other provision of the Terms and Conditions, and no waiver of any provision of the Terms and Conditions shall operate as a continuing waiver of that provision.
Severability
In the event that any provision of the Terms and Conditions is held illegal, invalid or unenforceable for any reason, that illegality, invalidity or unenforceability shall not affect the remaining provisions of the Terms and Conditions, in which event they shall be construed and enforced as if that illegal, invalid or unenforceable provision had never been inserted in them.
Assignment; No Third Party Benefit
No benefits or duties under the Terms and Conditions may be assigned without our prior written consent, except that a merger or consolidation of any party with another entity shall not constitute a violation of this provision. The Terms and Conditions are intended for the sole and exclusive benefit of the parties thereto and their respective permitted assignees thereunder. Nothing in the Terms and Conditions shall give any other person any legal or equitable right, remedy or claim under or in respect of the matters covered in them.
Independent Relationship
Nothing provided in the Terms and Conditions shall be deemed to create any relationship between us of employment, partnership, joint venture, agency or representation with respect to the use of the BrandNew Industries Properties or sales of Products by us.
Application of Privacy Policy
This Privacy Policy is intended to help you understand how BrandNew Industries collects, uses and safeguards the personal and other information you provide through our website and our mobile applications. It does not apply to the use or disclosure of personal and other information that is collected or obtained by us through other means.
Your Responsibilities
To protect your account from unauthorized activity, you should keep your password confidential and restrict access to your computer and any mobile devices through which your account may be accessed. You are responsible for all activity on or through your account. We will not be liable for damages or loss arising from your failure to maintain the confidentiality of your password or to adequately restrict access to your account. You represent and warrant that all information that you provide in connection with your account is and shall be accurate, truthful, current and complete. We reserve the right to deny, deactivate or terminate your account at our discretion.
Breach of Security
You accept all risk that your account may be accessed without your permission. If you discover or suspect that the security of your account has been breached, please let us know as soon as possible.
Your Personal Information
When you place an order for a Product, we need to know your name, e-mail and mailing addresses, and your billing information so that we can fill, confirm and ship your order, notify you of your order status and process your payment. We may also request some of this same information from you when you ask a question or make a comment through our website or mobile applications in order for us to respond appropriately. For administration purposes, our website or mobile applications may collect your IP address or domain name, referring web page, browser type, mobile device type, device operating system, device settings, and non-personal information about the way you use your device or this site (such as the length of time spent or the pages accessed while visiting this site). We may use third-party website analytics tools and embedded tracking codes that collect information about visitor traffic on our sites and mobile applications to collect information about you.=
Disclosure of Information to Third Parties
We don’t rent or sell to others any information about our customers. We do not grant permission to third parties to collect information regarding the online activities of our website users over time and across different websites when they visit our website. However, we may provide your personal information to third parties who provide services on our behalf, such as the companies engaged to deliver your order and process your payment. We also reserve the right to disclose without notice to you any information in our possession if we believe we are required to do so by law, to protect or defend our rights or property, or to respond to an emergency.
Use By Children
Our website and mobile applications are not intended for use by and BrandNew Industries does not intend to collect personal information from children under 13 years of age. Children under 13 years of age are directed to not use our website and mobile applications, whether to submit personal information or otherwise.
Mobile User Application Permissions
When you use our mobile applications, you may grant to us certain permissions with respect to your device. These permissions may include (i) granting us access to the camera and photos, videos and other media files on your device, and (ii) allowing us to send in-app push notifications to you. Most mobile devices provide you with information about these permissions.
Mobile User Location
Our mobile applications may also collect information about the location of your mobile device, if you grant this permission. Access and Correction. The file containing your personal information will be held at our offices or on our servers or those of our service providers, and employees who require it for the purposes of their duties will have access to this file. You may obtain a copy of certain personal information we maintain about you and update or correct inaccuracies in that information using the features of your account. If you wish to update or delete other personal information, you can contact us by one of the methods described at the following link: https://www.brandnew.net/ and we will endeavor to correct, update or remove the personal information you give us.
Security of Your Information
BrandNew Industries’ Responsibility. The security of your information is important to us. While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet and other e-commerce channels are not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third-party activities, we cannot guarantee that personal data transmitted to our website and mobile applications will remain secure. If we become aware of a security breach involving any such data, BrandNew Industries will make all legally required disclosures consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement.
Credit Card Information
Whenever we transmit your credit card information over the Internet, we use industry standard Secure Socket Layer (SSL) encryption for all pages containing private information pertaining to your shipments. Your full credit card number is never displayed when you use our website or mobile applications. When you use a saved credit card, we only include the last four digits of the credit card number on the order page so that you can tell which credit card you used.
Cookies
A cookie is a small text file stored on your computer or mobile device. Cookies are commonly used to retain and accelerate the transfer of information for online services.
Use of Cookies by Us
When you use our website or mobile applications, we can identify you in later visits by looking for a cookie on your device.
Verifying Your Identity Without Cookies
If you use our website or mobile applications from a device that does not have your cookie or from which you have deleted your cookie, you can retrieve your personal information from us by providing your e-mail address or user name. If you are coming from a different network than you have used in the past, we will prompt you for your password so that we can verify your identity.
“Do Not Track” Signals
Our website is not configured to respond, and it does not respond to “do not track” signals.
Disclaimers Relating to Privacy Laws Outside the United States
Our website and the other BrandNew Industries Properties are operated by BrandNew Industries from our offices in the United States. Information that you submit to us from outside the United States through our website and the other BrandNew Industries Properties will be transmitted to the United States (including to our service providers located in the United States), which may have privacy laws that are less protective than the privacy laws of the jurisdiction in which you reside. By using our website and other BrandNew Industries Properties, you consent to this transfer. We make no representation that our website or mobile application is appropriate or available for use in locations outside the United States.
Changes in Privacy Policy
We reserve the right to change the Privacy Policy at any time by providing notice to you. We will notify you of changes to the Privacy Policy by one or more of the following: (i) providing you with an electronic notification through our website, by e-mail or other means of electronic communication or through any of our e-commerce or mobile applications, or (ii) making a revision to the Privacy Policy and changing the Terms and Conditions Version Date appearing below. By clicking the “I agree” button in connection with an electronic notification of a change, by using any of the BrandNew Industries Properties or by purchasing a Product from us after the new version date, you signify your acceptance of the revised Privacy Policy.
VERSION DATE: JULY 8, 2019
